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Noticeboard

OLDBURY HEALTH CENTRE NEWS

We would like to make you aware that Dr Alison Beveridge who has been a Partner for many years at this practice, will retire after the 31st July 2019 after many years of providing quality care to all the patients on our list. She will still do one day per week as a locum doctor, but we are sure that all her patients as well as her staff, would like to wish her a wonderful and well deserved retirement.

OLDBURY AND LANGLEY PRIMARY CARE NETWORK

We would like to make you aware that we are now working in collaboration with other practices in the local area  to improve services for you and your families and to use our resources more effectively. To find out more information about Primary Care Networks see the link below.

https://www.england.nhs.uk/primary-care/primary-care-networks/

IMPORTANT INFORMATION ABOUT PHLEBOTOMY SERVICE( BLOOD TESTS) AT OLDBURY HEALTH CENTRE

FROM 5/8/2019 THE ABOVE SERVICE WILL NO LONGER BE PROVIDED AS A WALK-IN ACCESS- THE SERVICE PROVIDER IS STIPULATING THAT ALL PATIENTS WHO WISH TO HAVE A BLOOD TEST PERFORMED AT OLDBURY HEALTH CENTRE NEED TO BOOK AN APPOINTMENT SLOT - AS PER OTHER APPOINTMENTS. 

THE TELEPHONE NUMBER OF THE SERVICE PROVIDING THE BLOOD TEST APPOINTMENTS IS; 0121-507-6104

AS DR ANDREOU AND PARTNERS DO NOT EMPLOY THE PHLEBOTOMIST WHO ATTENDS MONDAY TO FRIDAY- PLEASE DO NOT CONTACT THE SURGERY TO BOOK OR BOOK ONLINE AS PRACTICE STAFF CANNOT PERFORM THIS SERVICE FOR YOU. 

Please be aware from 1st March 2019 this practice will no longer provide a travel advice / vaccination service for adults or children. General travel advice can be found on the NATHNAC website and in our clinics and service pages. We do give details about alternative services in the area that patients can use to obtain travel advice  and vaccinations, which may incur a fee. We will not however, continue to stock or administer vaccines at this surgery from the above date.

IF YOU REQUIRE A  GP DURING THE TIME THE SURGERY IS CLOSED CALL NHS 111, OR IF YOU FEEL IT IS AN EMERGENCY 999.

From the 1st of December 2018 this practice will no longer offer ear irrigation for the removal of wax as a routine procedure. A leaflet detailing how to instill eardrops that are purchased over the counter from your usual pharmacist, is available at reception.

This leaflet will help you (or your carer) to use eardrops appropriately for up to 7 days – to enable ear wax to be expelled naturally from the ears. Other self-use methods to remove ear wax are also included in the leaflet information.

Patients who have examinations or hearing aid fittings at a hospital, may still be eligible to have an ear irrigation procedure booked, upon production of their hospital appointment letter to reception staff. If you feel that you fit this criteria, but do not have a booked appointment letter to produce, you may discuss with a GP during a telephone consultation (booked as usual via reception).

Other agencies ( eg. Pharmacies)may offer ear syringing as a service but as it is a non NHS procedure, it may incur a charge, which is at the discretion of the agency providing it.

 IF YOU NEED URGENT ADVICE FROM A DOCTOR CALL THE PRACTICE NUMBER, TO BE REDIRECTED AS USUAL WHEN THE PRACTICE IS CLOSED.

PLEASE NOTE - from Saturday the 7th of April 2018, the surgery will be closed on Saturdays. We will still continue to be open weekdays from 8am to 8pm.

Patients needing care on Saturdays or Sundays  that will not wait till Monday should continue to  call NHS 111  as usually advised.

IF YOU FEEL YOU HAVE A LIFE THREATENING EMERGENCY THEN PLEASE CALL 999 

ACCESS TO  GP APPOINTMENTS

Practices  in the SHP Federation are working in partnership to provide additional GP appointments between 6.30pm – 8pm during the week and also over the weekend, If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.  

Your appointment may be with another practice in the area and may not be at your registered practice.

From Friday 1st September 2017 the Surgery will be open for pre-booked GP appointments till 7.45 pm Monday to Friday. The Surgery doors will close at 8pm. Appointments can be booked on the usual telephone number or at the reception desk.

If all of our appointments are fully booked, patients may be offered an appointment with another GP practice within the locality.

From the 1/4/2015 all patients will be allocated an accountable General Practitioner (GP) as required by NHS England. This accountable GP would be responsible for coordinating your care if applicable. If you wish to be notified about who your accountable GP is, please contact reception on the usual contact numbers. If you wish to change your accountable GP, you can ask at reception for an application form to do so.   If you wish to opt out of the allocation of an accountable GP please let reception staff know.

Please note- this is an eight partner GP practice and any patient can book to see any Gp they prefer – this will not change.

 

From the 1st of April 2016 we will  be able to offer extended online access to detailed coded records, for some patients aged over 18 years. For more information and a downloadable leaflet - please see our  Statement of Intent to offer online services by following the link under further information. You can also ring the surgery to speak to a receptionist on the telephone number above.

 

Accessibility Statement for My Surgery Website

This website is run by My Surgery Website. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • the website is usable with Browsealoud.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • video streams do not have captions
  • website not accessible via a keyboard
  • colour contrast doesn’t meet 4.5:1 ratio

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquires@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquires@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquires@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Non Unique Elements

Not all elements on a page have a unique ID.This fails WCAG 2.1 success criterion 1.3.1 & 4.1.1 (Info and Relationships & Parsing).

We plan to make all elements unique by September 2020.

Input Fields

All input fields don’t have descriptions and role attributes. This fails WCAG 2.1 success criterion 1.3.1, 3.3.2, 4.1.2 (Info and Relationships, Label or Instruction & Name, Role,Value).

We plan a descriptions and role attributes to all input fields by September 2020.

Content not Included in Landmarks

Not all landmarks include content.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Labels in Forms

Not all labels are connected to a form control.This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

We plan to make all elements unique by September 2020.

Form Elements are not Group

Not all form elements are grouped.This fails WCAG 2.1 success criterion 1.3.1 & 3.3.2 (Info and Relationships Label or Instructions).

We plan to add group elements by September 2020.

Colour Contrast

The default colour combinations fail to meet the 4.5:1 contrast ratio.This fails WCAG 2.1 success criterion 1.4.3 (Contrast).

We plan to add an ID by September 2020.

No Keyboard Shortcuts

The content is not accessible via a keyboard.This fails WCAG 2.1 success criterion 2.1.1 (Keyboard).

We plan to keyboard access by September 2020.

Webpage Titles

Not all pages have titles.This fails WCAG 2.1 success criterion 2.4.2 (Page Titled).

We plan to keyboard access by September 2020.

Focus on Elements

Not all elements are focused on highlight.This fails WCAG 2.1 success criterion 2.4.7 (Focus Visible).

We plan to keyboard access by September 2020.

Language of Page

Language of pages has not been set.This fails WCAG 2.1 success criterion 3.1.1 (Language of Page).

We plan to add group elements by September 2020.

Submit Actions

All Submit buttons don’t have the correct action type. This fails WCAG 2.1 success criterion 3.2.2 & 4.1.2 (On Input & Name, Role, Value).

We plan to correct the button types by September 2020.

Disproportionate burden

Alternative Tags for Images

Some images do not have a text alternative, so people using a screen reader can’t access the information. This fails WCAG 1.1 success criterion 1.1.1 (Non-text Content).

My Surgery Website is a content management system and don’t control the images added by end users.

Link Description

Not all external link descriptions specify the link destination. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose in Context).

My Surgery Website is a content management system and don’t control the content users add.

iFrame Descriptions Missing

Some iframes are missing the description. This fails WCAG 2.1 success criterion 4.1.2 (Name,Role,Value).

My Surgery Website is a content management system and don’t control the content provided via an iframe

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

My Surgery Website is a content management system and don’t control the content users add.

Content that’s not within the scope of the accessibility regulations

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

Links to Multiple Destinations

Dropdown menus have links to multiple destinations.This fails WCAG 2.1 success criterion 2.4.4 (Link of Purpose).

How we tested this website

This website was last tested on 27th September 2019. The test was carried out My Surgery Website. We tested the site using the Chrome extension application ‘Site Improver Accessibility Checker’. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 27th September 2019. It was last updated on 27th September 2019.

 
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